DMnet Solutions Policies

Web Design / Policies

Payments, Fees, refunds, Services

 

1.1.0  No Refunds. Customer will promptly pay DMNet Solutions all fees and payments associated with its agreement contract including required (deposits and/or monthly recurring payments) until the contract is fullfilled. If circumstances would cause the client to have to default or cancel the agreement, CUSTOMER’S PAYMENTS ARE NON-REFUNDABLE EXCEPT ONCE PROJECT HAS BEEN PUT INTO PRODUCTION OR SERVICES HAVE STARTED AS EXPRESSLY PROVIDED IN THESE TERMS or in the signed agreement.  Charges for pre-paid SEO/Support/Web Services will be billed to Customer in advance and can be suspended and/or terminated without notice for payments more than 25 days late. Once late payments are paid, then all services will resume for website & hosting. However DMNet Solutions reserves the right to cancel any SEO/Support services at their discretion. ***It is the customers responsibility to read the terms of the agreement before signing.  

 

The customer may cancel website production and/or web services at any time but will forfiet payments already pre-paid unless a mutual agreement is established.

1.2.0  Recurring Charges. When you agree to a service for a predefined term, you must provide accurate and complete information for a valid payment method, such as a credit card, that you are authorized to use. Customer must promptly notify us of any change in its invoicing Email address and must update its Account with any changes related to its payment method by notifying DMNet Solutions by phone or email. BY COMPLETING REGISTRATION FOR A SUBSCRIPTION PLAN, CUSTOMER AUTHORIZES DMNET SOLUTION TO CHARGE ITS PAYMENT METHOD ON A RECURRING (E.G. MONTHLY OR YEARLY) BASIS (“AUTHORIZATION”) FOR: (a) THE APPLICABLE SUBSCRIPTION PLAN CHARGES; (b) AND ANY OTHER CHARGES INCURRED IN CONNECTION WITH CUSTOMER’S USE OF DMNET SOLUTIONS SERVICES. The Authorization continues through the applicable Service Term and any Renewal Term until Customer cancels the plan by notifying us by Email.  
 

1.3.0  Late Fees & Collection Costs. If DMNet Solutions does not receive payment from Customer’s payment method, Customer agrees to pay all amounts due upon demand. Any amount not paid when due will be subject to finance charges equal to 1.5% of the unpaid balance per month or the highest rate permitted by applicable law, whichever is less, determined and compounded daily from the date due until the date paid. Customer will reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by DMNet Solutions to collect any amount that is not paid when due. DMNet Solutions may accept payment in any amount without prejudice to DMNet Solutions' right to recover the balance of the amount due or to pursue any other right or remedy. Amounts due to DMNet Solutions may not be withheld or offset by Customer for any reason against amounts due or asserted to be due from DMNet Solutions.

 

1.4.0  Invoices. DMNet Solutions will provide billing and invoicing in a format we choose, which may change without notice. DMNet Solutions reserves the right to correct any errors or mistakes that it identifies even if it has already issued an invoice or received payment. The client agrees to notify us about any invoice issues or discrepancies within thirty (30) days after they first appear on your invoice. If Customer does not bring such problems/discrepancies to our attention within thirty (30) days, it agrees to waive its right to dispute such problems or discrepancies.

 

Date of updated policy: 11/1/2016